FREQUENTLY ASKED QUESTIONS

Q: I purchased the downloadable version of the book and a code wasn’t included. How can I obtain the complimentary MBA Inventory code that was included with the purchase?
A: Please email Moody Publishers at mpcustomerservice@moody.edu and they will be happy to provide you with a code. You can also call them directly at 1-800-678-6928.

Q: I purchased The 5 Languages of Appreciation in the Workplace book and can’t locate the MBA Inventory code. Where is the code located?
A: The code is located on the back inside cover of the book. (in some earlier printings the code was covered by a silver scratch-off material that needs to be removed.)

Q: Q: I registered my code but was unable to complete the Inventory. Now when I try to log back in it says my code has already been used. How can I complete the Inventory?

A: You cannot “register” more than once.  If you have already registered, and started taking the test, you need to “login” using your email address and the password you created. This is also the process to be used if you want to come back and reprint your completed report.


Q: I completed the Inventory but I didn’t get my results. How can I get my results?
A: You will need to complete the Inventory on a device that has a compatible version of Adobe for the results to be generated. If you had completed the Inventory on a phone or tablet we recommend that you log back in as a Returning Customer on a PC or device that has Adobe and print your results from there.

Q: Is the MBA Inventory available in any languages other than English?
A: Yes, the MBA Inventory is available online in Spanish, French, Chinese, Norwegian, Hungarian, and (soon) Danish & Swedish. Go to the International page for more information.